Customer Reviews

 
 
 
 
 
 
All reviews
 5.0 
 
  
Google
 5.0 
 
  
Trustindex
 5.0 
 
 
 
 
 
 
 
 
Excellent5.08 reviews
 
5.0
 
Excellent8 reviews
 
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   Google    Trustindex  
 
 
 
 
 
  
 
Excellent5.04 reviews
 
5.0
 
Excellent4 reviews
 
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Excellent5.04 reviews
 
5.0
 
Excellent4 reviews
 
 Write a review 
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 Adriana Aleksic 
 
June 24, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Next Cycle helped me find an installer for the Viessmann heat pump. Professional installation, excellent support, and a quality product. The system performs exactly as promised and is helping reduce our energy costs.
  
 
 
 
 
 
 Posted on Trustindex  
 
 
 Todd Noble 
 
June 10, 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
+1
Viessmann Vitocal 161-A
Really happy I went with Next Cycle for my Viessmann Vitocal 161-A. I'm an installer and I run one of these at home as well, so I had a fair idea what I was after, and the whole process with them was smooth from the first enquiry through to delivery. Communication was good, they answered my questions properly, and the after-sales support has actually been there when I've needed it. The Vitocal 161-A itself has been excellent, quiet, efficient and plenty of hot water, and it's been running with no issues for 6 months. Every customer I've put one in for has been happy too. If you're shopping for a Viessmann R290 hot water heat pump and want a supplier who looks after you, Next Cycle is worth a call.
  
 
 
 
 
 
 Posted on Google  
 
 
 Todd Noble 
 
June 10, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
+1
As an installer I get my Viessmann Vitocal 161-A units through Next Cycle and they've been great to deal with. Stock's been available when I've needed it, the team actually know the product and the rebate side (federal STCs plus the state schemes), and they were upfront about the warranty. The 7-year tank and 5-year parts and labour cover gives my customers real peace of mind. Pricing on the R290 DHW heat pump is competitive and ordering is easy. I've put in [a few] of these hot water heat pumps now, including one at my own home, and every client has been stoked with the result. If you want a Viessmann hot water heat pump and a supplier who backs it up with proper support, give Next Cycle a call.
  
 
 
 
 
 
 Posted on Google  
 
 
 Phil Mather 
 
May 22, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
We recently upgraded our old hot water system and hydronic heating boiler to a Viessmann Vitodens 100 through Next Cycle. Our old system was not reliable and since installing the Viessmann system we couldn’t be happier.

Luke and the Viessmann installer were fantastic throughout the entire process — knowledgeable, professional, and really took the time to ensure we were choosing the right boiler for our home. The whole process was smooth and stress-free. Luke went above and beyond after installation, helping us set up the ViCare app and showing us how to use the heating timers and features properly. It’s been about three months since the boiler was installed, and we’re already seeing the difference with noticeably lower gas bills and better overall efficiency. Highly recommend Next Cycle Melbourne, Viessmann, and big thanks for the great service and support!
  
 
 
 
 
 
 Posted on Trustindex  
 
 
 Alex Trussler 
 
April 19, 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
+0
18 Kw I290
Choose Next Cycle for High-Performance Hydronic Heat Pumps and Expert Support 

As a leading hydronic specialist in New South Wales, Victoria and Queensland, we have worked with a wide range of systems, and Next Cycle consistently delivers high-quality hydronic heat pump solutions. Their R290 and R32 range combines European engineering with reliable, high-performance across residential and commercial applications.

The Maxa R290 hydronic heat pumps are extremely energy-efficient, helping reduce running costs while delivering excellent levels of comfort. Importantly, the Maxa heat pumps are fully certified and backed by comprehensive warranty and care programs, giving confidence in their safety and compliance. From pre-installation to operation, Next Cycle provides strong technical support, making them a standout choice for anyone seeking a premium hydronic heat pump solution. They always go the extra mile to ensure our customers are happy.
  
 
 
 
 
 
 Posted on Trustindex  
 
 
 Keogh Plumbing 
 
December 11, 2025
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
+4
Best DHW Heat Pumps, Service and Warranties
Next Cycle has a great range of domestic hot water heat pumps and hydronic heat pumps, and their service, warranties and support are the best I have experienced as a plumber. Highly recommended!
  
 
 
 
 
 
 Posted on Google  
 
 
 Nayeli Brancaccio 
 
December 11, 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
The Viessmann domestic hot water heat pump that the team at Next Cycle recommended is perfect for me and my family and their service was fantastic. Highly recommend them.
  
 
 
 
 
 
 Posted on Trustindex  
 
 
 Dani 
 
December 10, 2025
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Highly recommend Next Cycle
Fantastic experience with the Next Cycle team. We needed a sustainable hot water solution to replace our old electric unit. They were super knowledgeable, efficient, and friendly. The new system is brilliant—heats up fast and uses barely any power. Big thanks to Jack for explaining everything